Frequently Asked Questions
Trusted by Businesses, Events & Golf Clubs Around the World:
Got Questions? We've Got The Answers!
Fenix Custom delivers premium-quality apparel that lasts up to three times longer than typical uniforms. We focus on durability, comfort, and consistent branding—plus, we’re known for on-time delivery and a smooth ordering process that eliminates supplier headaches.
Our design team will create a free branded apparel concept tailored to your company or event. You’ll receive a visual mockup showing how your custom items will look, with no commitment required.
Yes. While our core service is for businesses, golf clubs, and events, we also offer retail clothing for individuals through our online store. If you’re looking for stylish, premium apparel without placing a bulk order, you can visit our Shopify store.
We offer a wide range of customizable apparel including corporate polos, golf shirts, jackets, hoodies, caps, and teamwear. If you need something branded, we can likely provide it—just ask.
Our standard minimum order is 30 pieces per design. For certain product categories or repeat clients, we may offer flexibility depending on the project.
Yes. We offer free digital mockups with every design. Physical samples can be arranged upon request—costs may apply but can often be credited toward a final bulk order.
Yes, we ship to clients all over the world. Shipping costs and delivery timelines vary depending on your location. Get in touch with us for a tailored shipping estimate.
Most orders are produced and delivered within 4 to 6 weeks after final design approval. If you’re on a tight deadline, we’ll do our best to accommodate it—just let us know upfront.
We offer embroidery, screen printing, heat transfer, sublimation, and custom trims like patches and labels. Our team will recommend the best method based on your design and garment type.
We keep all previous designs and order specs on file, so reordering is quick and easy. Just let us know what you need, and we’ll handle the rest without needing to repeat the design process.
Why Choose Fenix Custom?
✅ Unmatched Quality & Craftsmanship
→ Every garment is built with precision and care—no shortcuts, just premium construction that lasts.
✅ Total Control from Start to Finish
→ We own our production, so every stitch meets the highest standards—no middlemen, no compromises.
✅ 15+ Years of Fabric Expertise
→ Backed by real industry experience—we’ve spent over a decade mastering materials that perform.
✅ Trusted by the World’s Top Brands
→ Our exclusive client list includes global leaders who demand nothing but the best.
✅ Designs That Truly Represent Your Brand
→ We don’t just print logos—we collaborate with you to craft apparel that speaks your brand’s language.
What Our Clients Are Saying
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Getting Started is Easy
3 Simple Steps to Work With Us
Get a Free Custom Design
Our expert designers create a branded apparel concept tailored to your business or event.
Review & Approve
We recommend the best materials, styles, and branding options.
Order with Confidence
Fast, reliable delivery of premium, long-lasting apparel.
Contact us
Have a question? Get in touch
We will love to hear from you. Fill up this custom contact form and we will get back to you shortly.
Contact us: [email protected]
Office Locations: Thailand, UK, USA, Singapore & Australia
Main Office Number: (+66) 2162 0108
Please see below office locations & contact details.
FENIX XCELL THAILAND
FENIX APPAREL AND ACCESSORIES CO., LTD
Showroom: 60 Soi Hathairat 34/2, Sam Wa Tawan Tok, Khlong Sam Wa, Bangkok 10510, Thailand
Registered Address: 224/3 Panya Intrah Rd, Bangchan, Khlong Samwa, Bangkok 10510, Thailand
Phone: (+66) 2162 0108
Email: [email protected]
FENIX XCELL UK
Address: 1421 Golf Company Ltd, Suite 4, 32 Kempock St, Gourock, UK, PA19 1NA
Phone: +44 07366026517
Email: [email protected]
FENIX XCELL USA
Address: CG USA, LLC 2159 East Drive St. Louis, MO 63131
Phone: +1(404) 922-8472
Email: [email protected]
FENIX XCELL SINGAPORE
FENIX XCELL PTE LTD
Address: 24 Sin Ming Lane, Midview City #06-108 Singapore 573970
Phone: (+65) 6438 6778
Email: [email protected]
FENIX XCELL AUSTRALIA, NEW ZEALAND & MIDDLE EAST
Address: Burleigh Heads, 4220, Qld, Australia
Phone: +61 492 484 414
Email: [email protected]