Frequently Asked Questions

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Trusted by Businesses, Events & Golf Clubs Around the World:

Got Questions? We've Got The Answers!

Fenix Custom delivers premium-quality apparel that lasts up to three times longer than typical uniforms. We focus on durability, comfort, and consistent branding—plus, we’re known for on-time delivery and a smooth ordering process that eliminates supplier headaches.

Our design team will create a free branded apparel concept tailored to your company or event. You’ll receive a visual mockup showing how your custom items will look, with no commitment required.

Yes. While our core service is for businesses, golf clubs, and events, we also offer retail clothing for individuals through our online store. If you’re looking for stylish, premium apparel without placing a bulk order, you can visit our Shopify store.

www.FenixXcell.com

We offer a wide range of customizable apparel including corporate polos, golf shirts, jackets, hoodies, caps, and teamwear. If you need something branded, we can likely provide it—just ask.

Our standard minimum order is 30 pieces per design. For certain product categories or repeat clients, we may offer flexibility depending on the project.

Yes. We offer free digital mockups with every design. Physical samples can be arranged upon request—costs may apply but can often be credited toward a final bulk order.

Yes, we ship to clients all over the world. Shipping costs and delivery timelines vary depending on your location. Get in touch with us for a tailored shipping estimate.

Most orders are produced and delivered within 4 to 6 weeks after final design approval. If you’re on a tight deadline, we’ll do our best to accommodate it—just let us know upfront.

We offer embroidery, screen printing, heat transfer, sublimation, and custom trims like patches and labels. Our team will recommend the best method based on your design and garment type.

We keep all previous designs and order specs on file, so reordering is quick and easy. Just let us know what you need, and we’ll handle the rest without needing to repeat the design process.

Why Choose Fenix Custom?

✅ Unmatched Quality & Craftsmanship
→ Every garment is built with precision and care—no shortcuts, just premium construction that lasts.

✅ Total Control from Start to Finish
→ We own our production, so every stitch meets the highest standards—no middlemen, no compromises.

✅ 15+ Years of Fabric Expertise
→ Backed by real industry experience—we’ve spent over a decade mastering materials that perform.

✅ Trusted by the World’s Top Brands
→ Our exclusive client list includes global leaders who demand nothing but the best.

✅ Designs That Truly Represent Your Brand
→ We don’t just print logos—we collaborate with you to craft apparel that speaks your brand’s language.

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What Our Clients Are Saying

“With our very hot climate in Saudi Arabia, using Fenix Custom fabrics is of huge benefit, as they have fabrics suitable for the heat. The quality provided by Fenix Custom delivers every time for us, and we have now worked with them for three years.”
American Express
Jiboy Korula
American Express
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“It is hard to source apparel in the Middle East, so for the past few years Fenix have supplied us with everything for our Audi Quattro Cup event. They came up with some great ideas and we never need to worry about the quality of printing or the delivery time.”
Audi
Badea Esbai
Audi Quattro Cup
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“After years of ordering our uniforms from a number of suppliers, when Fenix Custom offered us a one-stop-shop service to design uniforms for all our departments, it was a no-brainer. We were able to keep our branding consistent across all departments which was extremely useful.”
John Blanch
Thai Country Club
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Getting Started is Easy

3 Simple Steps to Work With Us

Get a Free Custom Design

Our expert designers create a branded apparel concept tailored to your business or event.

Review & Approve

We recommend the best materials, styles, and branding options.

Order with Confidence

Fast, reliable delivery of premium, long-lasting apparel.

Contact us

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Have a question? Get in touch

We will love to hear from you. Fill up this custom contact form and we will get back to you shortly.

Contact us: [email protected]

Office Locations: Thailand, UK, USA, Singapore & Australia

Main Office Number: (+66) 2162 0108

Please see below office locations & contact details.

FENIX XCELL THAILAND

FENIX APPAREL AND ACCESSORIES CO., LTD

Showroom: 60 Soi Hathairat 34/2, Sam Wa Tawan Tok, Khlong Sam Wa, Bangkok 10510, Thailand

Registered Address: 224/3 Panya Intrah Rd, Bangchan, Khlong Samwa, Bangkok 10510, Thailand

FENIX XCELL UK

Address: 1421 Golf Company Ltd, Suite 4, 32 Kempock St, Gourock, UK, PA19 1NA

FENIX XCELL USA

Address: CG USA, LLC 2159 East Drive St. Louis, MO 63131

FENIX XCELL SINGAPORE

FENIX XCELL PTE LTD

Address: 24 Sin Ming Lane, Midview City #06-108 Singapore 573970

FENIX XCELL AUSTRALIA, NEW ZEALAND & MIDDLE EAST

Address: Burleigh Heads, 4220, Qld, Australia